Employment Opportunities at Len Libby Candies


Are you a hard working, friendly, energetic person with a passion for chocolate and all things sweet? Come join our team! Click HERE to apply today through our online application portal. 

Current Positions:
-Retail Sales Associate - Mornings/Early Afternoons (Temporary, April - August)
-Retail Sales Associate - Afternoons/Early Evenings

 

Job Description: Retail Sales Associate

As a Retail Sales Associate at Len Libby Candies, you will play a crucial role in providing exceptional customer service and driving sales in a fast-paced retail environment. You will be responsible for assisting customers, maintaining store appearance, keeping items stocked and ensuring a positive shopping experience. Your primary objective will be to meet or exceed sales goals while delivering excellent service to customers.

Key Responsibilities:

  • Customer Assistance: Greet customers warmly, assess their needs, and provide assistance and recommendations on products or services. Offer product knowledge, features and benefits to help customers make informed purchase decisions.
  • Sales Generation: Actively engage with customers to promote and sell products or services. Use persuasive selling techniques, such as upselling and cross-selling, to maximize sales opportunities. Meet or exceed individual and store sales targets.
  • Product Knowledge: Develop a thorough understanding of the merchandise available in the store, including features, benefits and pricing. Stay up-to-date with product trends and new arrivals. Share product knowledge with customers to enhance their shopping experience.
  • Cashier/Point of Sale: Accurately process customer transactions, including cash, credit card and electronic payments, using the store's Shopify point-of-sale (POS) system.
  • Merchandising and Store Presentation: Ensure the sales floor is visually appealing, well-stocked, and organized at all times. Assist with receiving, unpacking and replenishing merchandise. Maintain cleanliness and tidiness of the store, including display areas, bathrooms and common areas.
  • Customer Service: Provide exceptional service by addressing customer inquiries, resolving complaint, and handling customer requests in a friendly and professional manner. Strive to create a positive and personalized shopping experience for each customer.
  • Team Collaboration: Collaborate with team members and contribute to a positive work environment. Support colleagues during busy periods, assist with inventory management and participate in store-wide promotional activities.
  • Adherence to Policies and Procedures: Follow all company policies, procedures and guidelines, including those related to cash-handling, safety, security and loss prevention. Adhere to scheduling and attendance policies.

Qualifications and Requirements:

  • Strong interpersonal and communication skills
  • Ability to provide excellent customer service and build rapport with customers
  • Knowledge of sales techniques and ability to meet or exceed sales targets
  • Familiarity with point-of-sale (POS) systems and cash handling a plus
  • Basic math skills for cash handling and inventory management
  • Physical ability to stand, walk and lift objects frequently
  • Flexibility to work weekends, holidays and extended hours as needed

The Morning/Early Afternoon shift hours are usually 9:00am -1:00pm, but can sometimes extend from 9:00am - 3:00pm. The afternoon/early evenings shift hours are usually 1:00pm-5:30pm but can sometimes extend from 12:00pm-5:30pm. 

Note: The above job description is a general outline of typical responsibilities and qualifications for a Retail Sales Associate. Specific job requirements and duties may vary based on the employer, industry, and location.

Online Applicationhttps://jobapps.hrdirectapps.com/applicantform/D3766434581/0